Privacy
Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following:

• Personal Information: Name, email address, shipping address, phone number, and payment details provided during checkout.
• Usage Data: IP address, browser type, pages visited, time on site, and referring URLs collected automatically via cookies and analytics tools.
• Communications: Messages you send us via contact forms, email, or social media.

2. How We Use Your Information

• Process and fulfill your orders, including shipping and payment.
• Send order confirmations, shipping updates, and customer support replies.
• Send marketing communications (only with your consent — opt out any time).
• Improve our website, products, and customer experience.
• Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted partners necessary to operate our business:

• Payment processors (Stripe) to handle transactions securely.
• Shipping carriers (UPS, FedEx, USPS) to fulfill deliveries.
• Analytics providers (Google Analytics) to understand site usage.
• Email platforms for transactional and marketing communications.

All third-party partners are prohibited from using your data for their own purposes.

4. Cookies & Analytics

We use cookies and third-party analytics tools to understand how visitors use our site so we can improve it. Specifically, we use Microsoft Clarity, a behavioral analytics service that records anonymized session data (mouse movements, clicks, scroll behavior, and heatmaps). This data is used solely to improve our website experience — we do not sell, share, or monetize it in any way.

Microsoft Clarity may store cookies on your device. You can opt out of Clarity data collection at any time by visiting choice.microsoft.com. You can also control or disable cookies through your browser settings, though this may affect certain site features.

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years for accounting purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to opt out of marketing at any time. To exercise these rights, contact us at support@calmach.com.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us immediately if you believe we have collected such data.

8. Security

We use SSL encryption and secure payment processing via Stripe. No method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the effective date on this page. Continued use of our site after changes constitutes acceptance.

10. Contact

• Email: support@calmach.com
• Company: Calmach LLC